Case Studies

Retail Excellence

July 21, 2023

Retail Excellence

Retail Network Plan development

Assessment of the local market distribution network of a primary global OEM (on 4 key dimensions: sales performances; financial health; infrastructures; managerial skills), identification of required coverage measures and definition of the new Network Plan

Market Area Deployment

Concept development and delivery of on-site coaching aiming at analyzing dealer’s upside potential for the Sales business within its market area developing a tailor-made action plan to improve Sales or Service performances

From Service to Sales

Coaching program for one of the top global volume brands aiming at activating and exploiting synergies potential between Service and Sales departments

Retail Sales Boost

Developing an effective and easy to implement approach to increase sales by “boosting” sales funnel feeding, steering sales force activities with KPIs, and reducing lost sales with a well tuned acquisition strategy [project developed for passenger cars, LCV and Truck]

SME Sales Boost

On the retail network of a primary German premium OEM, implementation of a coaching program aiming at improving volumes and sales process performances on the Small-Medium Enterprise companies’ segment

Dealer Performance Improvement

Dealer assessment on company/departments (Sales, After Sales, Finance) organization, business units quantitative and qualitative results, costs management, financial performances aiming at defining a tailor made development plan

Used Car Business

Enhancement of UC Business working 360° on all relevant aspects: dept strategy & organization, acquisition process, physical/online sales processes, physical/online stock mgmt, cars reconditioning, steering and monitoring. Remarketing model definition and governance of the related implementation