Global
Governance and program management of the Digital Transformation program
Governance and Program Management of the Digital Transformation Program   Case Study Public Sector
Overview

Enable new digital services and processes in the Aviation domain​

Background

The project entailed key governance, strategy and program management activities in relation to the Digital Transformation of the Client in the Aviation domain.

Service & Capabilities

Government & Public Services
Solution

Approach:

Major activities carried out by Bip included: ​

  • re-design and implementation of a centralized governance model for ICT & Digital projects; ​
  • methodological and operational support for Program & Project Management in relation to the Digital Transformation Program, with particular reference to indicators for measuring the results; ​
  • support in the Financial Management & Contract Management processes, with particular reference to the monitoring of the SLAs of the various suppliers involved; ​
  • mapping of the interventions within a methodological framework called "Business Capability Model" able to represent at a high level the connection and the coherence of ICT & Digital projects with the Group's strategy, as well as the priority and the impact of ICT projects on the Business.​
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