Global
New dealer management systemOverview
Product market scouting and vendor selection
Background
The customer started a transformation program, involving several functions and coordinating Business and IT Departments to achieve a common strategy. As part of this strategy, Dealer Management System Evolution is one of the first steps towards an open architecture, aiming at maximizing interactions between headquarter and dealers.
Solution
Activities
- Requirement finalization and scorecard model preparation
- Workshop management with selected vendors
- Project management of the activity
- Guideline and recommendation document
Results
Results Achieved:
- Get a DMS overview according to enterprise needs & objectives
- Obtain a set of indications to guide dealers’ future choices
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